At Turtle Rock Ebikes, we specialize in helping e-bike owners get the most out of their investment. We all know that a decent electric bike isn’t cheap. So whether you're maintaining your current ride or purchasing your first ebike, we’re here to support you every step of the way.

For Current E-Bike Owners

Owning an e-bike is a super fun investment, one that will provide you tons of fun, and improved health. But keeping a modern bike running smoothly requires expert care.

We provide friendly, knowledgeable service to help with everything from routine maintenance to performance upgrades—ensuring your ride stays in top condition for years to come.

For New Buyers

Navigating the vast and often overwhelming world of e-bike purchases can be challenging. We simplify the process, guiding you through the merits of various ebike styles, brands, and models available online. Plus, when your new bike arrives, we’ll assemble it professionally and safely—so you can ride with confidence. If your e-bike brand offers warranty support, we’ll gladly assist with claim processing.

Why Choose Turtle Rock Ebikes?

Nearly all e-bike brands, from Aventon to Specialized, now ship directly to customers, and that’s where we shine. No matter what you see online, proper initial assembly doesn’t take fifteen minutes, and definitely should include fresh grease.

Located in Hereford, Maryland, we welcome all local customers and offer expert assembly services for shipped e-bikes. We’ll teach you everything you need to know to love your new ride, professionally build your bike for optimal performance, and keep both the mechanical and electrical systems in peak condition.

Want us to do the ordering and assembly and make this process all very easy for you? We’re happy to help as much as you need during the purchase process. Stop in.

If other shops won’t work on your bike, bring it to us. While we can’t fix everything, we promise honest, transparent diagnosis and service—so you can focus on the ride, not the repairs.

Oh… You have a regular bike? We’re your new local shop. Count on professional, friendly service, no matter what you have, from kid’s bikes to carbon road bikes to fully suspended trail bikes. We have your back.